Law Offices of Kerry M. Gleason

Our Philosophy

Customer service and client satisfaction are paramount. Providing outstanding customer service and client relations are essential to a successful practice and attorney-client relationship. In addition to having quality legal representation, clients are entitled to have phone calls returned promptly, entitled to be timely provided with answers to their questions, and entitled to be kept updated regarding the status of their case. No exceptions, no excuses.

No client is more important than another. We treat and respect all clients equally.  Whether the client is a first-time client with a small matter or an established client with ongoing legal work, all client's are treated with the same level of service.

No matter will be accepted unless the firm is qualified to best represent your interests. If we are not qualified to handle your matter, we will let you know at the outset.  The law can be very complicated in certain areas, and no attorney can do it all.  Every client deserves to have an attorney with the experience to handle the legal issue presented by the client. If we are not qualified to handle your legal issue, we will refer you to someone who is.

Respect and courtesy to the court and your adversary will best serve the client. Many people believe that attorneys best serve clients being hard-nosed and difficult towards your adversary at all times, and that any signs of courtesy and respect are signs of weakness. Nothing could be further from the truth. Kerry M. Gleason can be tenacious and adversarial when it is necessary. However, he strongly believes that an attorney that does not respect the opposing side is doing a disservice to the client.